REFUND POLICY
Refund Policy for Website Designing, Digital Marketing Services, SEO, SMM Services
At Clean Creative’s (avacadoventures.com), we prioritize delivering value and measurable results through our Website Designing/ Developement digital marketing services. However, due to the nature of Website Developement, Designing, digital marketing, refunds are subject to specific terms and conditions to ensure fairness and transparency.
1. Overview
Digital marketing services, such as SEO, social media marketing, PPC, and content creation, Website Developement, Designing involve customized strategies and non-tangible deliverables. As such, refunds are only applicable in specific situations, as outlined below.
2. Refund Eligibility
Refunds may be granted under the following conditions:
- Failure to Deliver Agreed Services: If we fail to execute the agreed-upon services within the specified timeline without valid justification.
- Cancellation within the Refundable Period: If you cancel the service within 7 of the project’s start date and no significant work has been completed.
- Mutual Agreement: If both parties agree that a refund is appropriate due to unforeseen circumstances.
3. Non-Refundable Services
Refunds are not applicable in the following cases:
- Services that have already been fully or partially delivered.
- Campaigns where performance metrics (e.g., ad clicks, impressions, or engagement) have already been achieved.
- SEO and content creation services, where work requires upfront research, planning, and execution.
- Delays or results impacted by client-side issues, such as lack of communication, delays in approvals, or incomplete project requirements.
- Subscription-based services after the first billing cycle.
4. Refund Request Process
To request a refund, follow these steps:
- Contact Us: Submit your request via email at binaryminds1@gmail.com.
- Provide Details: Include your name, project ID, payment details, and the reason for your refund request.
- Review: Our team will review your case and determine eligibility within 5-7 business days.
5. Refund Terms
- Partial Refunds: For projects where work has already commenced, a partial refund may be issued, deducting the cost of services rendered.
- No Refunds for Results-Based Services: Digital marketing outcomes (e.g., rankings, traffic, conversions) depend on external factors like algorithms and audience behavior, which are beyond our control. Refunds are not granted for unachieved results when services have been delivered as agreed.
- Processing Time: Approved refunds will be processed within 7-10 business days via the original payment method.
6. Exceptional Circumstances
We aim to provide fair resolutions for all our clients. If your situation doesn’t align with the standard refund policy, we encourage you to reach out to discuss a customized solution.
7. Need Help?
If you have questions or concerns about our refund policy, our team is here to assist you.
Contact Us
Clean Creatives
Email: binaryminds1@gmail.com
Website: [avacadoventures.com]
